Fibre to the Premises (FTTP) Broadband

Full fibre broadband delivered directly to your premises — the fastest, most reliable connectivity available for businesses that depend on their internet connection.

Modern businesses run on their internet connection. Cloud applications, hosted phone systems, video calls, file sharing, remote workers, card payments — almost everything a business does today depends on fast, stable connectivity. When that connection is slow, unreliable, or struggling to keep up with demand, the impact runs through everything.

Fibre to the Premises (FTTP) is the gold standard of business broadband — a full fibre connection that runs directly from the network to your building, with no copper in the path. That means faster speeds, lower latency, greater reliability, and consistent performance whether it's 9am on a Monday or the middle of the afternoon when everyone is on a video call simultaneously.

We Do Your Comms supplies and manages FTTP broadband connections for businesses across the region, handling everything from availability checking and order placement through to installation and ongoing support. Give us a call on 0117 982 9666 — we're here Monday to Friday, 8:30am to 5:30pm — and we'll check availability at your premises and talk you through the options.

POA

Key Features Of This Package

Full Fibre — No Copper in the Path

FTTP delivers fibre optic cable all the way to your premises, removing the copper final mile that limits the speed and reliability of FTTC connections. This means your connection isn’t affected by the distance from a street cabinet, the age of the copper cabling, or interference — you get the full performance of a fibre connection rather than a fibre connection that becomes copper before it reaches you. For businesses where connectivity is critical, this distinction is fundamental.

Consistent, Reliable Speeds Throughout the Day

One of the most significant real-world advantages of FTTP over FTTC is consistency. Full fibre infrastructure has far greater capacity, meaning the performance you experience at 9am is broadly the same as at 2pm when everyone is on video calls simultaneously. This reliability is what businesses actually need from their internet connection — not headline speeds that appear only in ideal conditions, but performance that holds up when the business is at full stretch.

Low Latency for VoIP, Video, and Cloud Applications

Fibre optic connections have inherently lower latency than copper, which has a direct and noticeable impact on the performance of real-time applications. VoIP calls are clearer, video conferencing is smoother, remote desktop sessions are more responsive, and cloud applications feel faster. For businesses that have moved to hosted telephony or rely heavily on cloud-based tools, low latency isn’t a nice-to-have — it’s what makes those services work properly.

Connectivity is the foundation everything else sits on. A slow or unreliable internet connection affects VoIP call quality, slows down cloud applications, frustrates remote workers, and creates a drip-drip of lost productivity that businesses often underestimate. FTTP is the right answer for most businesses that have it available — full fibre to the building, consistent speeds, and the reliability that modern ways of working genuinely require. If it's available at your premises, it's almost always worth having.

Adam Gillett, Head Of Business Partnerships - We Do Your Comms

What Is Our Fibre to the Premises (FTTP) Broadband

Fibre to the Premises (FTTP) is a type of broadband connection where fibre optic cable runs all the way from the telephone exchange or network node directly to your building. This is distinct from FTTC (Fibre to the Cabinet), which is the more common form of broadband where fibre runs to a street cabinet but the final stretch to your premises is still delivered over copper telephone wire.

That final stretch of copper is the limiting factor in FTTC connections — it's slower, more susceptible to interference, and degrades with distance. The further your premises is from the cabinet, the slower and less consistent your connection will be. FTTP removes that limitation entirely by replacing the copper portion with fibre all the way to your door.

The result is a connection that delivers its advertised speeds consistently, regardless of distance from the cabinet or how many other businesses in the area are using the network at the same time. Upload and download speeds are typically much closer to symmetrical than FTTC, which is particularly important for businesses that send large files, use cloud-based systems heavily, or run hosted phone systems over their internet connection.

FTTP is available across a growing proportion of the UK thanks to ongoing infrastructure investment by Openreach and alternative network providers. Availability varies by location — we check availability as part of the initial enquiry process and will confirm whether FTTP is available at your premises and which providers and speed tiers are on offer.

Why Choose Our Fibre to the Premises (FTTP) Broadband

For any business whose internet connection is genuinely business-critical — which for most businesses means all of them — FTTP represents a meaningful step up from FTTC or other copper-based connections.

The consistency of FTTP is what sets it apart. FTTC connections can perform well at quiet times but slow significantly during peak hours or if the cabinet is heavily loaded. FTTP delivers consistent speeds throughout the day because the fibre infrastructure has far greater capacity and is not subject to the same contention and degradation issues.

This consistency matters most for applications that are sensitive to both speed and latency — VoIP phone systems, video conferencing, real-time cloud applications, and remote desktop sessions all perform noticeably better on a low-latency, consistent connection than on one that fluctuates. If your business relies on any of these, the case for FTTP is straightforward.

FTTP is also the right foundation for businesses planning to grow. A connection that comfortably handles today's usage won't necessarily handle double the users, additional cloud services, or a move to a hosted phone system without feeling the strain. FTTP provides headroom that FTTC often can't match.

For businesses that already have FTTC and are broadly satisfied with it, the question is usually whether the improvement justifies the cost. In most cases, particularly where FTTP is available at a competitive price, the answer is yes — the reliability and performance improvement is real and the ongoing cost difference is often smaller than expected.

What's Included In Our Fibre to the Premises (FTTP) Broadband

Full Fibre Connection to Your Premises — fibre optic cable running directly to your building, delivering the full speed and reliability benefits of FTTP with no copper in the connection path.

High-Speed Broadband — FTTP connections are available across a range of speed tiers, from standard business broadband speeds up to ultrafast gigabit-capable connections. We'll advise on the appropriate speed tier for your usage and the options available at your location.

Consistent Speeds Throughout the Day — because FTTP uses fibre all the way to the premises, speeds are far more consistent than copper-based connections — you get close to your contracted speed whether it's peak time or off-peak.

Low Latency — fibre optic connections have significantly lower latency than copper, which benefits VoIP call quality, video conferencing, remote desktop, and any real-time application your business depends on.

Static IP Address (where required) — a static IP address can be included where required, which is important for businesses that host services, use remote access, or need a consistent IP for security or compliance purposes.

Router and Installation — installation is carried out by an Openreach or alternative network engineer, with a compatible business router supplied and configured ready for use.

Ongoing Support — as with all our services, your FTTP connection is supported by our Bristol-based team. If you experience a fault or have a question about your connection, you call us rather than navigating a provider's consumer support line.

Availability Check and Advice — before anything else, we check availability at your specific premises and confirm the speed tiers and providers available to you, so you can make an informed decision rather than guessing.

Benefits Of Our Fibre to the Premises (FTTP) Broadband

Faster speeds that actually deliver — FTTP connections deliver speeds close to the contracted rate consistently, rather than the gap between advertised and actual speeds that copper-based connections often produce. What you sign up for is broadly what you get.

Consistent performance at peak times — full fibre infrastructure has far greater capacity than copper, meaning your connection performs reliably throughout the day regardless of how heavily the network in your area is being used.

Lower latency for real-time applications — video calls, VoIP phone systems, remote desktop, and cloud applications all benefit from the lower latency that fibre delivers compared to copper. Calls sound clearer, applications feel more responsive, and remote working is more productive.

Symmetrical or near-symmetrical upload speeds — FTTP connections typically offer much higher upload speeds than FTTC, which is important for businesses that regularly upload large files, back up data to the cloud, or use systems that require significant outbound data.

A reliable foundation for cloud-based working — if your business runs on cloud applications, a hosted phone system, or remote working tools, FTTP provides the reliable, high-performance foundation those services need to work properly.

Future-proof infrastructure — as businesses increasingly move workloads to the cloud and add more connected users and devices, bandwidth demand grows. FTTP provides headroom that copper connections often can't match, making it the right long-term choice.

No copper to degrade — copper connections can degrade over time due to age, weather, and physical condition of the cabling. FTTP removes that variable entirely — fibre doesn't carry the same degradation risks.

Supported by a local team — your connection is managed and supported by our Bristol-based team. If something goes wrong, you speak to people who know your setup and can progress a fault quickly rather than navigating a large provider's consumer support process.

How to become a customer

Step 1

Initial Enqiry

Step 2

Advice

Step 3

Setup

Step 4

Call For Support

Step 5

Billed In Arrears
Frequently Asked Questions About Fibre to the Premises (FTTP) Broadband
We have complied a list of questions that are often asked about Fibre to the Premises (FTTP) Broadband and how it can help your business. If you can’t see the answer to a question you have, please contact us today!

FTTC (Fibre to the Cabinet) runs fibre from the exchange to a street cabinet, with the final connection to your premises delivered over copper telephone wire. FTTP (Fibre to the Premises) runs fibre all the way to your building, with no copper in the path. The copper portion in FTTC limits speed, introduces latency, and degrades with distance and age. FTTP removes all of those limitations, delivering faster, more consistent, and more reliable connectivity.

Availability varies by location and depends on whether full fibre infrastructure has been installed in your area. We check availability as part of the initial enquiry process — simply get in touch and we’ll confirm whether FTTP is available at your address and what speed tiers and providers are on offer.

FTTP is available across a range of speed tiers depending on your location and the infrastructure available. Speeds typically range from standard broadband speeds up to gigabit-capable connections. We’ll advise on the speed tiers available at your specific premises and help you choose the right option for your usage and budget.

Yes — FTTP is an excellent foundation for VoIP. The combination of fast, consistent speeds and low latency means VoIP calls perform reliably with good audio quality. If you’re running or planning to run a hosted phone system, having a quality internet connection is important, and FTTP is the best available option for most business premises.

Not all businesses need a static IP, but it is important for those that host services, use remote access tools, or have security configurations that rely on a consistent IP address. We can include a static IP as part of your connection — let us know your requirements and we’ll confirm whether this is appropriate for your situation.

FTTP requires a router that is compatible with the connection. We supply and configure a suitable business router as part of the installation, so you don’t need to source your own. If you have an existing router you’d like to use, we can advise on compatibility.

Installation is carried out by an Openreach or alternative network engineer and typically takes a few hours on the day. Lead times from order to installation vary depending on availability and infrastructure requirements at your premises — we’ll confirm the expected timeline at the point of order.

Your existing phone numbers can be ported to a new system — this is a separate process from the broadband connection itself and something we can manage for you. IP addresses are typically assigned by the ISP and cannot usually be transferred, though a static IP can be allocated as part of your new connection if required.

Faults are reported to us and we manage the fault progression process on your behalf — liaising with the network provider and keeping you updated. You don’t need to deal with provider support lines directly. Our Bristol-based team is available Monday to Friday, 8:30am to 5:30pm, to help with any connection issues.

Get in touch via the enquiry form on this page or call us on 0117 982 9666. We’ll check availability at your premises, confirm the options available, and talk you through the next steps. We’re here Monday to Friday, 8:30am to 5:30pm, and always happy to help.

5-star telephony services!

Gas Flare had limited knowledge of the best way forward for our telephone and internet/Wi-Fi systems. ‘We do your comms’ have proved to be a great partnership. ‘We do your comms’ have helped Gas Flare every step of the way, With simple guidance and understanding. We would like to mention the help given by Anthony Teddy, he has given a lot of time to Gas Flare in setting up the systems. He has been at the end of the telephone with answers to any problems we have encountered, which have been very few. We would highly recommend ‘We do your comms’ to any company. They have been reliable, approachable and very friendly, and delivered what was agreed in a timely fashion.

Malcolm Krencjasz – Gas Flare Limited